Newsletter • June 2020 #SMWONE Case Study • Subscriptions Marketing • ROI Measurement In these tumultuous times, we’ve been heeding the very same advice we give to our clients: listen to your community. Every industry, and every business, is bearing the brunt of their own unique set of challenges right now. Those that see the other side of Covid-19 will have faced these head on and embraced change and new opportunities – taking on short term financial pain, or making previously unplanned investments in the process. MPG has been no exception. We are investing in transforming and upgrading our value proposition to meet our customers’ new needs in a new way. In today and tomorrow’s world, having a relevant value proposition is essential, and having an essential value proposition is the ultimate goal! This monthly newsletter is one of our new initiatives – to share with our community a digest of the most recent and relevant case studies, insights and product updates. MPG Academy and MPG’s Analytics & Intelligence Dashboards are two new offerings we’re excited to share – both designed to help you drive more revenue with smart marketing investments. SIGN UP TO NEWSLETTER INSIGHTS A smart strategic play: growing subs revenue It’s been a fascinating time for the MPG Insights team as we’ve worked with marketing practitioners to get to grips with how marketing can make the best impact in these times. In May’s expert-led webinar we focused on marketing to grow revenue by acquiring new subscribers. About 25% of organisations that tuned in don’t currently have a subscriptions product but are looking to create a subscriptions model for their digital events. Achieving strong audience engagement – in a very crowded space We’re heading into a time like no other: the world will be awash with virtual events. In Standing out from the virtual conference crowd: MPG’s top 10 tips we’ve shared our guide to achieving what is essential: getting a great audience for your events. If you aren’t measuring it, you can’t improve it You sprint towards your next virtual event. You breathe a sigh of relief when it’s done. But what have you learnt? Apart from how the tech worked, did you gather the data you needed to work out the marketing formula that will drive good attendance to your next virtual event? How to get more intelligence into your marketing for a stronger ROI is a must-read for every business leader. One of MPG’s biggest investments over the years has been in developing a marketing measurement dashboard ‘like no other’. It draws together key data points and delivers the kinds of insights that these days you cannot do without when marketing events, subscriptions and delivering lead generation campaigns for clients. Read our blog to see why we’ve done this. STORIES MPG Stories will continue to share real-world marketing case studies in what seems to be an ever-popular webinar format. Our next big MPG Story will be livestreamed in July 2020 – stay tuned! SEE ALL EVENTS CASE STUDY Social Media Week’s Virtually Unstoppable As you may know, MPG is the marketing partner for Social Media Week. As such, we worked with the Social Media Week team to develop the marketing strategy for their ground-breaking virtual event: #SMWONE. In executing this strategy together, we learnt some valuable lessons we’re happy to share here. Content marketing was more important than ever. The audience needed familiarity with the new virtual format to truly understand its benefits. The #SMWONE Show achieved just that. Hosted weekly in the run up to the main event, the show helped the event community know what to expect. Previews of content via speaker interviews provided real value, and the show doubled as a chance for the Social Media Week team to iron out any technical kinks. The #SMWONE Show was a top generator of leads and proved that content really is king. Ensuring a strong attendance relies on ‘heavy’ conversion marketing. The online nature of the event (which means no commitments like travel and accommodation) meant a big effort was needed to encourage registrants to attend. MPG focused on a dedicated conversion strategy, with a multi-armed approach that included email, social, PPC and SMS and various automated notifications (like session reminders). This activity ran throughout the event and was critical in keeping the audience engaged, the discussions energised – and sponsors happy! Selling tickets during a virtual event delivers incremental revenue. The extended timeline of the event, and on-demand nature of the content, created the opportunity for ticket sales to continue far into – and even beyond – the event date. The price point was reduced at intervals throughout the event to encourage these late ticket sales, with dedicated email and PPC campaigns highlighting the chance to buy these tickets and the savings available. FOMO kicked in and the ticket revenue kept coming.. Marketing measurement is essential. The marketing approach was adjusted regularly based on learnings gathered from MPG’s data-rich marketing performance reports. Having a strong grip on this intelligence helped boost the tactics to achieve a successful outcome. HEAR THE FULL STORY We look forward to continuing our journey with the Social Media Week team and hope to share more of what we learn as we go along! VOICES “MPG has done a great job introducing and embedding better digital and data-led marketing practices into our business, meaning we can now target and engage our audience much more effectively. We really like MPG’s transparent and ROI-focused approach. Their regular analysis and intelligence reporting on marketing activity and performance is quite unique and has delivered a lot of value to our business.” Alex Williamson, Co-Founder & CEO, Bio Market Insights There is great hardship in the world today. We are in a unique time where revival, reconfiguration and reinvention of almost every industry and institution is underway. The positivity, dedication, creativity and innovation MPG’s clients and wider community have demonstrated is truly inspiring. Thank you for sharing this journey with us. Enjoy the sunny summer days. Remember to breathe – deeply. And let’s crack on!